Interviewer: Why do you want to be a flight attendant?
Me: I always had the dream of being a flight attendant. I was so serious about it when I was eight years old, that I bought a flight attendant barbie. However, it was more of a dream, not something I thought would become reality. And today, that dream is beginning to come true.
My first round of interviews with Air Canada rouge began with the above question – the question of all questions – which is probably the most important question you will answer throughout your interview. We all probably have similar reasons for why we want to be flight attendants: whether you want to change your life, leave a boring job, or simply want the chance to travel the world and get paid for it.
Here, I will share what the essential requirements are for becoming a flight attendant. From the language qualifications to education requirements, I will outline how YOU can get the job.
Generally, being able to speak multiple languages is useful when you work as a flight attendant. However, it is not a requirement. Of course, the more languages you speak, the better your chances are but many other factors are also taken into account.
If you are looking to work for a Canadian airline, like Air Canada, Air Canada rouge, or WestJet, then being able to speak both French and English is a definite asset. For all Canadian airlines, service needs to be provided in both official languages.
If you are looking to work in the United States you must, first and foremost, be able to speak English. Spanish is also a major asset as it is the second, most common language. American air carriers provide service in both languages.
Minimum education requirement for the majority of flight attendant jobs is a high school diploma. Work experience is equally important for your application. There are courses offered that can enhance your travel, tourism and customer service knowledge and may help to strengthen your application.
On you resume play up those experiences where you interacted with customers. Whether you worked at a Cafe or in a Call Center, both positions allowed you gain customer service experience. You just need to highlight the most valuable portion of each position and outline the accomplishments you achieved while working there.
Be unique. We are all individuals and we have all gone through our own experiences that make us who we are. During your interview and on your resume make sure you capitalize on the events in your life that made you who you are today. Which jobs allowed you to gain the most experience? What was the toughest thing you went through in your life? What was an experience that you had that no one else knows about?
Questions during the interview will try and reveal what skills you can bring the airline. Make sure you prepare answers that allow you to share stories where you achieved great accomplishment or maybe an experience where you failed but you learned a lot. The airline does not want to hear that they are hiring an “average Joe”. If you made it to the interview phase then you can know with confidence that they saw something in you. Now all you have to do is allow your individuality shine through!
Sample Flight Attendant Interview Questions:
- Why do you want to become a flight attendant?
- Explain a situation where you achieved a great accomplishment?
- What are your career goals and future plans?
- What type of personalities do you have trouble working with?
- Where did you last travel to?
- Describe a high-stress situation where you had to use your communication skills.
- Do you have any customer service experience?
- Do you prefer to work alone or in a team?
- Explain a situation where you had to work in a team setting.
- What are your hobbies?
This is what you should not do during the interview…
Please do not dress up as a flight attendant. I remember when I walked into the interview room there was this one really bubbly, energetic girl, that would have made a great flight attendant. The only problem was that she dressed up as a flight attendant, from the hair, to the scarf, to the matching dress suit. It was just too funny and you could not focus on the message she was trying to get across during her interview.
Do not be too aggressive. Of course you need to show that you are a hardworking individual that is able to take charge. However, what you do not want to do is that you cannot let others have the spotlight. Being a flight attendant is all about working in a team and you need to show that you can both be a team leader as well as a teammate. Make sure you do not go overboard when trying to demonstrate this.
Check out these sites for more information
Glassdoor: provides a company profile for all airlines and if you look through the comments you can find testimonials from people who went through the interview process.
Flight Attendant Cabin Crew Training: this website gives a long list of potential interview questions that will help you prepare.
Flight Attendant Career: outlines all the information you need to know about becoming a flight attendant. Provides what the requirements are and what you need to know about the interview.
College Grad: provides all the skills and educational requirements that you need in order to become a flight attendant. It gives suggestions for what you should include on your resume and which skills are important.
Now get out there and kill that interview! If you have any more specific questions about the interview process please comment below and I will get back to you immediately.